SharePoint - Help Desk Site Template for wss3
Asked By ChrisTreano
09-Mar-07 11:10 PM
Ok, I've got this great template downloaded and installed successfully. I
want to roll it out internally and I have a problem. There a few lookup field
choices on the Service request, for example (Keywords) and I can't for the
life of me figure out how to edit these items. I tried to view settings for
the part and I could click on Keywords as a lookup type, but all that was
there was description and the name of the column. How do I edit the list so
the user can select the appropriate items?
HELP on The Help Desk!!!
Keywords
(1)
Chris
(1)
Template
(1)
Service
(1)
Description
(1)
Appropriate
(1)
Lookup
(1)
Downloaded
(1)
Patri replied...
Hi Chris,
the keywords are a list on the site, but a list which isn't shown on the
quick launch. You can go to the list by showing all site contence, and go
through the link (its under the lists) to that list to add keywords. Or you
can use the link 'create keywords', which is present to the left on the quick
launch menu. Once you have added some keywords in this list, your users will
be able to choose from them upon posting service requests.
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